| Delivery & Returns
How do I get FREE Super Saver Delivery? - Place eligible items* in your Shopping Basket.
- Proceed to checkout.
- Select Super Saver Delivery as your delivery method. The delivery time for Super Saver Delivery orders is 3 to 5 business days after dispatch.
- Select "Group my items into as few deliveries as possible" as your delivery preference.
- Place your order.**
**Combining orders, or changing your delivery address, speed, or preference might affect your order's eligibility for Super Saver Delivery.
Full shipping information can be found here
Tracking your Order
Domestic Delivery Royal Mail 2nd class - No online tracking available. Please wait for possible late delivery within 8 days after dispatch. If there has been no delivery attempt within this time, please contact Royal Mail delivery depot to locate your parcel. Your Royal Mail Hotline: 08457 740740.
- If the parcel cannot be located by the carrier please contact Amazon co.uk Customer Service.
Royal Mail 1st Class- No online tracking available, Please wait for possible late delivery within 6 days after dispatch. If there has been no delivery attempt within this time, please contact Royal Mail delivery depot to locate your parcel. Your Royal Mail Hotline: 08457 740740.
- If the parcel cannot be located by the carrier please contact Amazon co.uk Customer Service.
Royal Mail Express- You can track your Royal Mail Express parcel right here:
- http://track.royalmail.com/portal/rm/track?catId=22700601&gear=authentication
- If you don't have access to the online tracking results and your Estimated Delivery Date has passed please contact your delivery depot with your parcel tracking number. Your Royal Mail Hotline: 08457 740740. Please have your parcel tracking number ready.
Royal Mail Evening- No online tracking available, but if your Estimated Delivery Date has passed please contact Same Day Delivery team: 08452 913351. Please have your parcel tracking number ready, which you will find in your order.
HDNL Super Saver- You can track your HDNL Super Saver delivery right here:
- http://www.hdnl.co.uk
- If the tracking status is unclear and there has been no delivery attempt or notification within your Estimated Delivery Date please contact Amazon.co.uk Customer Service.
HDNL Bulky "2 Men" Delivery- You can track your HDNL Bulky "2 Men" delivery right here:
- http://www.hdnl.co.uk
- If the tracking status is unclear and there has been no delivery attempt or notification within your Estimated Delivery Date please contact Amazon.co.uk Customer Service.
ParcelForce - You can track your Parcel Force delivery right here:
- http://www.parcelforce.com/portal/pw
- If the tracking status is unclear and there has been no delivery attempt or notification within your Estimated Delivery Date please contact Amazon.co.uk Customer Service.
City Link - You can track your City Link delivery right here:
- http://www.city-link.co.uk
- If the tracking status is unclear and there has been no delivery attempt or notification within your Estimated Delivery Date please contact City Link Customer Service: 0044 (0) 1908 280240. Please have your parcel tracking number ready.
International Delivery Air Mail - There is no tracking available. Please wait for possible late delivery within 10 days after dispatch. If there will be no attempted delivery within this time, please contact local Post Office to find it. Please contact Amazon.co.uk if parcel cannot be located by the carrier.
UPS - You can track your UPS delivery right here:
- http://www.ups.com/
- To contact UPS to have phone support abroad please use this link:
- http://ups-scs.service.com/directory/
- Please select your geographic region and on next page destination country to see list of local UPS offices and phone numbers.
An Post
- You can track your An Post delivery right here:
- http://track.anpost.ie/track/trackone.html
- Please wait for possible late delivery within 10 days after dispatch. If the tracking status is unclear and there has been no delivery attempt or notification within this time please contact your local Post Office. If they cannot locate your parcel please contact Amazon.co.uk Customer Service.
DHL International
- You can track your DHL International delivery right here:
- http://www.dhl.com/publish/content/g0/en/eshipping/track.high.html
- Please use link below to contact DHL International:
- http://www.dhl.co.uk/publish/gb/en/eshipping/international_air/international_air.high.html
Deutsche Post There is no online tracking available. Please wait for possible late delivery within 3 days after dispatch. If there has been no delivery attempt or notification within this time then please contact Amazon.co.uk Customer Service.
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